The last few weeks of storms wreaked havoc on much of North Texas, leaving damage and destruction of vehicles, homes, property, and more. To avoid another disaster at the hands of scam artists, be sure to use caution with these useful tips from Fort Worth’s Better Business Bureau (BBB) and the FTC:
Avoid Home Contractor and Repair Scams
- Check with your insurance company first to determine your home and repair coverage and filing requirements; keep their contact information handy.
- Be leery of door-to-door workers or telephone solicitors who offer home repairs, inspections, heating/cooling services, or speedy insurance processing.
- Shop around for contractors. You may need to make temporary repairs, but permanent repairs made by a contractor should be the result of multiple work bids and contractor research.
• Require written bids that clearly identify the project’s materials, associated costs, labor charges, as well as the timing of work including the beginning and expected completion dates.
• Be sure that the bids are comparable.
• Do not pay in advance for any work and do not pay in cash.
• Get references from the contractor’s past customers.
• Check out the contractor’s history with the BBB and relevant trade association(s). Always research a business with the BBB before you sign any contracts. - Require copies of all contractor licenses, permits and liability insurance prior to any work commencing.
- When work is complete, be sure to get a notarized statement that all sub-contractors have been paid in full to avoid a contractors lien on your property.
- If you have an HVAC repair, allow heating/cooling units to be cleaned out and dried before determining what, if any repairs are actually needed.
Steer Clear of Vehicle Damage Scams
- Similar to home repairs, shop around for a quality vehicle repair service.
• Require written bids that clearly show the repair parts, associated costs, mechanic labor charges, as well as the timing of work including the beginning and expected completion dates.
• Do not pay in advance for any work and do not pay in cash.
• Get references from past customers.
• Check out auto mechanic’s history with the BBB or business review sites like Yelp. - If you are shopping for a used vehicle, look for signs of flood or hail damage like rust, mud, watermarks, discolored upholstery, mismatching carpet or a musty odor.
- Request a vehicle report based on the VIN to check for past reported auto damage of any kind.
Protect Yourself From Charity & Financial Solicitation Scams
Take the following precautions to make sure your donation benefits the people and organizations you want to help.
- Ask for detailed information about the charity, including name, address, and telephone number.
- Get the exact name of the organization and do some research. Searching the name of the organization online — especially with the word “complaint(s)” or “scam”— is one way to learn about its reputation.
- Call the charity. Find out if the organization is aware of the solicitation and has authorized the use of its name. The organization’s development staff should be able to help you.
- Find out if the charity is trustworthy by contacting the Better Business Bureau’s Wise Giving Alliance, Charity Navigator, Charity Watch, or GuideStar.
- Ask if the caller is a paid fundraising company. If so, ask the name of the charity they represent, the percentage of your donation that will go to the charity, how much will go to the actual cause to which you’re donating, and how much will go to the fundraising company.
- Learn the basic signs of a Charity scam and more ways to protect yourself at the FTC’s helpful online guide.
Help stay clear of all scams by using the free resources at the Better Business Bureau. Be sure to check out all businesses and charities online or by phone (800)-621-8566.
If you find yourself a victim of poor workmanship or a scam artist, immediately contact the BBB to try to recover your investment or alert others about the business or individual(s) involved. Consumers or small business owners victimized by a scam can learn more or file a complaint at fwbbb.org.
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